Manual Handling in Warehousing and Storage

Key Highlights

Here are the key takeaways from our guide to safe manual handling in warehousing and storage:

  • Manual handling remains one of the leading causes of workplace injuries in logistics and storage environments.

  • Compliance with UK health and safety regulations, including HSE guidance, is essential for every warehouse.

  • Regular training and supervision ensure that employees handle goods safely and confidently.

  • Risk assessments and routine inspections, especially of racking, help identify and control potential hazards.

  • Introducing mechanical aids, good housekeeping, and ergonomic best practices can significantly reduce manual handling injuries.

For a broader overview of safe lifting techniques, legal responsibilities, and risk assessment, see our main Manual Handling guidance page.

Introduction

Warehouses are an essential part of any supply chain. They help to keep goods moving efficiently from supplier to customer. But behind that fast-paced activity lies a high potential for warehouse employees to experience serious injuries. Especially those linked to manual handling.

Tasks such as lifting, carrying, stacking, and moving goods are essential but risky when done incorrectly. In fact, manual handling accounts for a large proportion of reportable injuries in the warehousing sector each year. 

Creating a safe warehouse environment helps protect staff, maintain productivity, and build a safety-first culture. This guide explores how to manage manual handling risks in the logistics sector effectively.

Manual Handling in a warehousing and storage situation

Understanding Manual Handling in Warehousing

Manual handling covers more than lifting boxes. It includes any activity that involves supporting, moving, or transporting a load by hand or bodily force. This can be lifting, pushing, pulling, carrying, or lowering.

In warehouse facilities, this might mean unloading pallets, stacking goods, or moving awkward packages along production lines. Without proper training, these tasks can cause major injuries, particularly back strains and shoulder damage.

That’s why every warehouse should treat manual handling as a key part of its health and safety procedures. Training, supervision, and ergonomic equipment go a long way toward preventing injury and ensuring worker safety and operational efficiency.

Learn more about what good manual handling training should include in our dedicated training article.


Why Manual Handling Safety Matters

Poor manual handling is a significant risk both physically and economically. Injuries can lead to:

  • Lost working days and reduced productivity.

  • Increased compensation claims and insurance costs.

  • Low staff morale and high turnover.

Conversely, a proactive approach to safety boosts confidence, performance, and retention. A well-trained, well-protected team works more efficiently and feels more valued. In the long run, investment in safety protocols always pays dividends and should be a top priority.


Key Health and Safety Regulations in UK Warehousing

In the UK, the Health and Safety Executive (HSE) sets the benchmark for warehouse safety management. Under the Manual Handling Operations Regulations 1992, employers must:

  1. Remove hazardous manual handling where possible.

  2. Assess unavoidable handling tasks to identify risk of injuries.

  3. Reduce risks through training, equipment, and maintaining a safe working environment.

Failure to meet these obligations can result in enforcement action and legal penalties. Remaining compliant, removing avoidable risks, carrying out regular inspections and completing a warehouse risk assessment for each risk creates safer, more efficient operations.

For step-by-step guidance on conducting these, see our Manual Handling Risk Assessment guide. Explore our Manual Handling Operations Regulations guide for full employer responsibilities.


The Role of HSE and Racking Inspections

The HSE’s Warehousing and Storage: A Guide to Health and Safety (HSG76) is a valuable reference for warehouse managers. These safety guidelines outline the key requirements for maintaining safe storage environments.

A crucial part of this guidance is regular racking safety inspections. Damaged or overloaded racking can collapse suddenly, posing a serious threat to warehouse staff. While there’s no fixed inspection frequency, a good rule of thumb is:

  • Internal visual checks: weekly or monthly by trained staff.

  • Expert inspections: at least annually by a qualified inspector.

These inspections, combined with risk assessments, form are the legal duty of warehouse owners and contribute to a compliant and safe warehouse operation.


Common Hazards in Warehousing and Storage

Warehouses are dynamic workplaces with a variety of hazards beyond lifting alone. Common risk of accidents include:

Hazard

Description

Manual handling

Lifting, pushing, or carrying heavy or awkward loads.

Slips and trips

Caused by spills, uneven floors, or cluttered walkways.

Falls from height

Occur when working on mezzanines or racking systems.

Vehicle collisions

Risks from forklift trucks, pallet trucks, and delivery vehicles.

Fire hazards

Linked to flammable goods or electrical faults.

Recognising these hazards is the first step toward prevention.


Preventing Warehouse Accidents

A combination of practical safety measures helps reduce the likelihood of incidents. Key prevention strategies include:

  • Regular safety training for all warehouse roles.

  • Use of personal protective equipment (PPE) such as gloves and steel-toe footwear.

  • Clear traffic management systems to separate people from vehicles.

  • Routine housekeeping to keep aisles and exits clear.

  • Emergency drills and fire safety checks.

  • Ongoing maintenance and inspection of racking and equipment.

Embedding these principles into daily operations builds a consistent, safety-first culture across your team.


Ergonomic Challenges and Common Injuries

Warehouse tasks often involve repetitive movement, twisting, or working in awkward positions. Over time, these ergonomic challenges lead to musculoskeletal disorders (MSDs) such as:

  • Back strains and slipped discs

  • Shoulder or neck pain

  • Wrist and hand injuries (including tendonitis and carpal tunnel syndrome)

Prevention starts with task design. This includes arranging workstations, shelves, and workflows to minimise bending, reaching, and twisting. Training workers to lift correctly and encouraging them to use mechanical aids wherever possible can prevent most of these injuries.

See our article on avoiding the most common manual handling injuries for examples of how these hazards cause harm and what to do about them.


Practical Safety Tips for Warehouse Workers

Small daily habits make a big difference. Encourage your team to:

  • Keep walkways tidy and free of obstructions.

  • Use lifting aids such as pallet trucks and conveyors for heavy loads.

  • Lift with the legs, not the back.

  • Keep the load close to the body.

  • Wear appropriate PPE at all times.

  • Report damaged racking or unsafe equipment immediately.

  • Take breaks to avoid fatigue during repetitive tasks.

A shared commitment to these habits strengthens the warehouse’s overall safety culture.


Building a Safer Manual Handling System

Beyond training and housekeeping, long-term safety depends on structure and consistency. Every warehouse should maintain:

Training and Supervision

Training ensures employees understand both how to lift safely and why it matters. Supervision reinforces these standards day to day. Together, they create accountability and confidence across your team.

Training should cover:

  • Correct lifting and carrying techniques

  • Safe use of mechanical handling aids

  • Potential risk identification and reporting

  • Load limits and safe stacking procedures

  • Emergency and incident response

Safety Checklists

A structured warehouse safety checklist helps track compliance and identify risks early. Your checklist might include:

Area

Checkpoint

General Environment

Are aisles clear and well-lit?

Manual Handling

Are lifting aids available and maintained?

Equipment

Are forklifts and pallet trucks inspected daily?

Storage & Racking

Is racking stable and free from damage?

Emergency Procedures

Are fire exits accessible and drills up to date?

PPE

Are employees wearing appropriate protection?

Regular, recorded use of a checklist demonstrates proactive compliance and care for employee wellbeing.


Conclusion

Safe manual handling in warehousing and storage is the foundation of a healthy, productive workforce. By combining training, ergonomic design, routine inspections, and a strong safety culture, you can dramatically reduce injuries and downtime.

Manual handling safety isn’t a one-time task. It’s an ongoing commitment to protecting people, improving operations, and meeting your legal obligations. When workers feel safe, productivity and morale naturally follow.


Frequently Asked Questions

How often should HSE racking inspections be performed?

The HSE recommends expert racking inspections at least annually, with regular internal checks conducted more frequently by trained staff. The ideal schedule depends on your site’s risk assessment, equipment type, and usage levels.

What are the most important warehouse safety tips?

Follow clear lifting procedures, use mechanical aids for heavy loads, and wear the right PPE. Keep your workspace tidy, stay aware of moving vehicles, and report hazards immediately. Regular training and good communication are essential.

Are there specific storage safety rules in logistics and warehousing?

Yes. Store heavy goods on lower shelves, avoid overloading racks, and never block emergency exits. Hazardous materials must be correctly labelled, segregated, and stored according to safety data sheets and HSE regulations.

Bethany Wesson

Bethany Wesson

Bethany is a freelance content writer and has produced articles for the Commodious Knowledge Bank since 2023. She has written about various health and safety topics, from asbestos to wellness in the workplace.

  • Manual Handling
  • Hazards
  • Health and Safety
  • Warehouse