ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.
By achieving our ISO 9001 certification, Commodious are able to demonstrate to customers and suppliers that the systems we have in place meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, Commodious had to demonstrate our dedication and commitment to meeting our customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external Audit is carried out by a third party to ensure our systems are maintained and any non-conformances are noted for correction.
Senior Partner of Commodious, Martin Heywood, said: Achieving the ISO 9001 certificate shows just how committed we are to a continuous improvement programme putting the quality of service and product first and letting the financials then take care of themselves.
Commodious have always strived to deliver low cost quality online training and have used various external accreditation organisations such as IOSH, RoSPA and IATP amongst others to verify that the courses were fit for purpose. The ISO 9001 standard runs across all courses but also encompasses every aspect of the company, from how the courses are delivered to customer feedback and the service we deliver. In this respect it is the most important achievement of Commodious so far as it ensures everything we do is of a consistent high quality not just an individual course.